Privacy Policy

Santura Clothing (“Santura Clothing”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from https://santuraclothing.com (the “Website”).

Information we collect

We collect information to provide and improve our services.

Personal Information You Provide
When you interact with our Website, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order details (products purchased, order ID, timestamps)
- Payment confirmation details (we do not store full card details)

Automatically Collected Information
When you visit our Website, we automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
- Cookies and similar tracking technologies

How we use information

We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and transactional emails
- Improve website performance and user experience
- Prevent fraud and unauthorized activity
- Measure and optimize advertising performance
- Comply with legal obligations

Database & Data Storage

We use Supabase as our backend infrastructure and database provider.

How Supabase Handles Data
- All user data is stored securely in Supabase-hosted databases
- Data is protected using industry-standard encryption (at rest and in transit)
- Access is restricted to authorized personnel only
- Authentication data is securely managed by Supabase
- Supabase complies with modern security and data protection standards.

Payments

Payments are processed through third-party payment providers.
Santura Clothing does not store:
- Full credit/debit card numbers
- CVV codes
- Banking login details
Payment providers process transactions securely under their own privacy policies.

Advertising & Analytics

Meta Ads (Facebook & Instagram)

We use Meta Pixel and Meta Conversions API (CAPI) to:
- Track conversions
- Measure ad effectiveness
- Deliver relevant ads

Data shared with Meta may include:
- Hashed email addresses
- Event data
- Device and browser information

Meta preferences:
https://www.facebook.com/adpreferences

Google Services
We may use Google Ads or Analytics in accordance with:
https://policies.google.com/privacy

Contact

For privacy requests, contact us at privacy@santura.com.

Santura Clothing
Email: support@santuraclothing.com
Website: https://santuraclothing.com